1.Do you offer warranty service as standard?
We provide different durations of warranty for products in different states. New parts come with a 360 day warranty, refurbished parts come with a 180 day warranty, and used parts come with a 60 day warranty.
You can contact our customer support team, who will be happy to assist you and explain what you should do next.
2.What is your return policy?
If for any reason you are not satisfied with the parts you receive (as specified in the terms and conditions), you can exercise your right to return or exchange the product within 7 days of receiving the product and apply for an exchange or full refund.
For details on our returns and exchanges policy, please visit our policies page here .
3.Who can I contact if a problem occurs?
Once you place your order, if you have any questions or concerns, our experienced customer support team is here to help.
You can find direct contact details for your Customer Support Executive at the bottom of your order confirmation.
4.Could you offer a better price?
Due to fluctuations in manufacturer pricing and exchange rates, actual prices are subject to change, and we are unable to update all prices on our website in a timely manner.
If product prices do not fluctuate significantly, we will ship the order to the customer as is. For the very few products with significant price fluctuations, we will contact you using the contact information you provided to confirm the price; please ensure we can reach you (primarily via email or WhatsApp).